Customer information

A. Prices

All prices include VAT.

B. Downloads Free of Charge

Downloading publications via the "download" button is free of charge.

C. Shipping prices, delivery conditions and delivery times

The charges for shipping and packaging as well as delivery times vary by the packages' weight and destination (Germany, European countries, non-European countries). The delivery costs are calculated during your ordering process and will be displayed before you complete your order.

Delivery within Germany

Weight Shipping mode Delivery Charges
up to 20 g Standard Letter 2–4 Working Days 1,60 €
up to 50 g Compact Letter 2–4 Working Days 1,90 €
up to 500 g Large Letter 2–4 Working Days 2,70 €
up to 1.000 g XL Letter 2–4 Working Days 3,60 €
up to 2.000 g Small Package 2–5 Working Days 5,90 €
up to 8 kg DPD-Package 3–5 Working Days 7,70 €
up to 10 kg DPD-Package 3–5 Working Days 9,10 €
up to 12 kg DPD-Package 3–5 Working Days 9,80 €
up to 16 kg DPD-Package 3–5 Working Days 10,70 €
up to 20 kg DPD-Package 3–5 Working Days 11,80 €
up to 25 kg DPD-Package 3–5 Working Days 13,70 €
up to 31,5 kg DPD-Package 3–5 Working Days 15,30 €
Poster „plan“ size Tube 3–5 Working Days 7,90 €

Delivery to European countries (weight under 2 kg)

Weight Shipping mode Delivery Charges
up to 50 g Compact Letter 3–8 Working Days 2,60 €
up to 500 g Large Letter 3–8 Working Days 4,60 €
up to 1.000 g XL Letter 3–8 Working Days 8,30 €
up to 2.000 g Samll Package 3–10 Working Days 10,50 €
Poster „plan“ size Tube 3–10 Working Days 12,40 €

Delivery to non-European countries (weight under 2 kg)

Weight Shipping mode Delivery Charges
up to 50 g Compact Letter 4–14 Working Days 2,60 €
up to 500 g Large Letter 4–14 Working Days 4,60 €
up to 1.000 g XL Letter 4–14 Working Days 8,30 €
up to 2.000 g Small Package 5–16 Working Days 17,40 €
Poster „plan“ size Tube 5–16 Working Days 19,40 €

Delivery overseas (weight over 2 kg)

Country Shipping mode Delivery up to 2kg up to 4kg up to 6kg up to 8kg up to 10kg up to 12kg up to 14kg up to 16kg up to 18kg up to 20kg
Switzerland Liechtenstein DPD Package 3–6 Working Days 12,70 13,70 14,70 15,70 16,90 18,00 19,10 20,30 21,40 22,60
Austria DPD Package 3–5 Working Days 11,30 12,20 13,10 14,00 15,10 16,20 17,20 18,30 19,40 20,50
Belgium, Luxemburg, Netherlands DPD Package 3–5 Working Days 11,30 12,20 13,10 14,00 15,10 16,20 17,20 18,30 19,40 20,50
Denmark DPD Package 3–6 Working Days 12,70 13,70 14,70 15,70 16,90 18,00 19,10 20,30 21,40 22,60
France, Monaco DPD Package 4–7 Working Days 16,40 17,50 18,70 19,80 21,20 22,60 23,90 25,30 26,70 28,00
Great Britain DPD Package 4–7 Working Days 16,40 17,50 18,70 19,80 21,20 22,60 23,90 25,30 26,70 28,00
Italy DPD Package 4–8 Working Days 19,70 21,00 22,20 23,50 25,00 26,50 28,00 29,50 31,00 32,40
Czech Republic DPD Package 3–6 Working Days 12,70 13,70 14,70 15,70 16,90 18,00 19,10 20,30 21,40 22,60
Sweden DPD Package 4–9 Working Days 23,40 24,80 26,20 27,60 29,00 30,50 32,00 33,50 35,00 36,50
Spain DPD Package 4–8 Working Days 23,40 24,80 26,20 27,60 29,00 30,50 32,00 33,50 35,00 36,50
Norway DPD Package 4–9 Working Days 27,60 29,00 30,50 32,00 33,80 35,50 37,20 38,90 40,70 42,40
Poland, Hungary, Slovakia, Slovenia DPD Package 4–8 Working Days 19,70 21,00 22,20 23,50 25,00 26,50 28,00 29,50 31,00 32,40
Bosnia and Herzegovina, Croatia, Serbia DPD Package 5–9 Working Days 34,00 36,00 37,90 39,80 42,00 44,30 46,60 48,80 51,10 53,40
Finland DPD Package 4–9 Working Days 27,60 29,00 30,50 32,00 33,80 35,50 37,20 38,90 40,70 42,40
Portugal DPD Package 5–9 Working Days 23,40 24,80 26,20 27,60 29,00 30,50 32,00 33,50 35,00 36,50
Estonia, Latvia, Lithuania DPD Package 5–8 Working Days 27,60 29,00 30,50 32,00 33,80 35,50 37,20 38,90 40,70 42,40
Ireland DPD Package 5–8 Working Days 23,40 24,80 26,20 27,60 29,00 30,50 32,00 33,50 35,00 36,50
Bulgaria, Romania DPD Package 5–10 Working Days 47,50 50,10 52,80 55,40 58,40 61,40 64,30 67,30 70,30 73,30
Greece, Iceland DPD Package 5–10 Working Days 47,50 50,10 52,80 55,40 58,40 61,40 64,30 67,30 70,30 73,30

For all other countries, shipping fees for packages exceeding 2kg are calculated individually. In this case, please refer to order@berghof-foundation.org.

For deliveries overseas, import duties and taxes may apply in the country of destination. These costs are to be borne by the recipient.

D. Payment Information

When delivering to DHL packing stations or to post offices, the purchaser's registered address is required. When ordering in the online shop, purchases are possible on account.

Payment with cheques, credit or debit card are not possible.

For deliveries outside of Germany (excluding Austria) exceeding 2kg, the only payment possible is on account.

International orders may be subject to customs duties and bank charges may be payable on international bank transfers; any such charges, duties or taxes shall be borne by the buyer. These are so-called OUR transfers. In the Single Euro Payments Area (SEPA), a low-cost SEPA transfer in EUR is therefore recommended.

E. Order Process, Terms & Conditions and Cancellation Policy

You can find information about the ordering process, the formation of a purchase agreement and the customers' right of withdrawal in our general terms and conditions: Shop ToS & Instructions on Withdrawal >