For all other countries, shipping fees for packages exceeding 2kg are calculated individually. In this case, please refer to firstname.lastname@example.org.
For deliveries overseas, import duties and taxes may apply in the country of destination. These costs are to be borne by the recipient.
D. Payment Information
When delivering to DHL packing stations or to post offices, the purchaser's registered address is required. When ordering in the online shop, purchases are possible on account.
Payment with cheques, credit or debit card are not possible.
For deliveries outside of Germany (excluding Austria) exceeding 2kg, the only payment possible is on account.
International orders may be subject to customs duties and bank charges may be payable on international bank transfers; any such charges, duties or taxes shall be borne by the buyer. These are so-called OUR transfers. In the Single Euro Payments Area (SEPA), a low-cost SEPA transfer in EUR is therefore recommended.
E. Order Process, Terms & Conditions and Cancellation Policy
You can find information about the ordering process, the formation of a purchase agreement and the customers' right of withdrawal in our general terms and conditions: Shop ToS & Instructions on Withdrawal >